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5 steps to reduce workplace uncertainty in an uncertain economy

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The economy and the world of work are plagued by fear and uncertainty, not to mention tensions between countries around the world. However, business leaders can anticipate these feelings in the workplace. The science also shows that uncertainty generates more stress at work and has a greater impact on health than job loss.

When employees view their leaders as confident, consistent, and predictable, they are more likely to feel secure in their jobs. It is therefore important for employers to remain calm, reasonable and predictable, and to project a strong image of solidarity for their employees in times of economic turmoil. It is important to practice counteracting disastrous thoughts by emphasizing the positive aspects of an unfavorable situation. And reminding employees that the unknown holds many gifts can be a game-changer. How does this translate into practice, into everyday interactions?

Clio founder and CEO Jack Newton, who created his company in 2008, during the Great Recession, sheds some light on this topic. Since then, he has grown his company to be worth more than $1 billion and $100 million in revenue, supporting more than 150,000 customers and 900 employees worldwide. Mr. Newton shares some tips to help leaders reduce workplace anxiety and drive during times of uncertainty.

You have a clear mission

“As a leader, your mission drives everything you do. It’s what gets you out of bed in the morning and gets you through hard times. It’s also what helps you recruit and retain some of the best talent on the market. People want to feel like they’re making an impact on an important mission. Having The “why” behind what you do – and keeping it consistent – ​​is critical to the success of any team, especially in times of uncertainty Find out what inspires you and where you and your work can make a difference Be open and communicative with your team, explaining how their work relates to your mission and how they make a difference and contribute to Achieving the mission. There are many ways to achieve business goals, and hurdles appear along the way. However, companies that are driven by missions, leaders, and employees are well positioned to weather any storm.”

Build trust within your team

As a CEO—or any other leader or manager—it’s only natural for you to stay close to the company and step in in new and different ways during times of uncertainty. But it is important to make it clear that you trust your team. You will earn their trust in return. In times of uncertainty, find the balance between autonomy and oversight, and empower your team members to take charge of their work and make independent decisions. This will free up time and energy to focus on strategic priorities and long-term goals. It will also enhance the flexibility of your organization. »

Remember, tough times encourage innovation

“I founded Clio during the Great Recession in 2008. The fundraising landscape was tough and investors were wary. But we saw a growing need and opportunity to launch the first cloud-based law practice management software, and with that clear need, investors saw the opportunity. But this advice It doesn’t just apply to founders today.Business leaders at all stages should strive to find a way for their company to emerge stronger from the crisis.Encourage your employees to take advantage of times of uncertainty to be more creative, look for innovative ways to solve problems, and learn from their mistakes in order to prioritize growth and development during these times of uncertainty.”

Adopt an “infinite” mindset

“I am a strong supporter of Simon Sinek’s philosophy of adopting an ‘infinite’ mindset, which includes viewing the business creation landscape as an infinite game, rather than a finite game. In building Clio, I channeled that mindset into focusing on the long term and creating a culture of innovation, which is something Essential for building a flexible and adaptable business.By creating a solid foundation of values ​​and goals, leaders can create a culture of change that encourages experimentation, risk-taking, and continuous learning, all essential in times of uncertainty.Leading with a never-ending mindset and encouraging your employees to do the same will help reduce uncertainty in the workplace among your employees. »

Don’t be afraid of failure

Embrace flexibility. Be prepared to rotate and adjust your strategies and approaches as needed, especially to accommodate employee feedback. Those who “win” in times of uncertainty get to reinvent their businesses in order to thrive in an economy full of disruptors, so staying one step ahead is essential. »

Translated article from the American magazine Forbes – Author: Brian Robinson

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