Initially intended for marketing, AI has over time imposed itself on all businesses. Artificial intelligence projects, developed by experts, require human and financial investments that only large corporations can afford. Great competitive advantage. But the arrival of ChatGPT rearranges the cards. Thanks to this new generation of artificial intelligence, any employee can, with a simple text request, learn more Any topic, new app development, new service offering…. Thus, artificial intelligence enters all companies.
After the industrial revolution and the digital revolution, Open AI (The first version of which was released in 2020) allows the general public to enter the era of artificial intelligence. within a few months, chat It has become one of the main topics of discussion in the workplace, the media, family dinners or evenings with friends.
Able to generate text from questions of all kinds, this revolutionary AI can also produce summaries, make comparisons, extract data, design algorithms or images, or suggest strategic plans. The variety of actions makes ChatGPT a tool with which you can request almost anything, whether for personal or professional purposes.
But, as attractive as it is, can we blindly trust this AI? Can we be sure of its objectivity? Could it be real support for career decisions? In general, should we fear or appropriate this AI?
ChatGPT: a new generation of artificial intelligence
AI Dating is not ChatGPT. Corporate entry via POC (Proof of Concept) In small projects, especially marketing projects, the older generation of AI systems were complex to build and use. Developed by specialized profilers, it uses data models and requires time and resources to feed and train. A device that required huge investments that until then were reserved for large groups, the only companies able to provide the necessary human and technological resources to develop their systems. However, a certain democratization of AI has occurred over the past two or three years with solution providers integrating AI functionality into their SaaS offerings such as chatbots, business or technical assistants, repetitive task automation tools, or forecasting solutions. with maintenance. Offers to improve certain specific use cases on a daily basis.
With OpenAI, Bard… all companies have access to AI
But with ChatGPT, democratization goes further by giving all companies the means to develop applications or design their own algorithms. Thus, with a few instructions, ChatGPT can generate emails, transcribe conversations, produce real-time sales presentations, extract pain points, or generate images. ChatGPT becomes a leading assistant and simplifies the lives of companies by producing all possible and unimaginable use cases, without resorting to the least developers or data scientists. With ChatGPT, AI is no longer reserved for companies with large financial resources, but enters all organizations with the purpose of designing tools that adapt to their business problems, such as streamlining the process, proposing new offers or new services that are beneficial to their customers. AI then becomes a core company standard.
The birth of fears
However, ChatGPT being a general artificial intelligence company, companies with AI skills have every interest in pursuing the development of their own algorithms to build distinctive and specialized services, and maintain their independence from third parties. GAFAMs and OpenAI. An essential effort to highlight and maximize the benefits to the end user.
But can companies blindly trust ChatGPT? Does OpenAI respect users’ personal data (GDPR)? Do the algorithms developed by this AI show no discriminatory deviations and is the information provided comprehensive and objective? Finally, can we put our trust in it as we trust Google? Lots of questions companies have to ask themselves…or ask ChatGPT…
By democratizing AI, ChatGPT makes AI relevant for all businesses and gives them the means to increase their productivity, better understand and anticipate their markets, and develop new models and services, at a lower cost, that meet the needs of employees and customers. If the issue of trust can be a brake, one thing is certain: For companies that don’t take over, it’s a guarantee of uncompetitiveness, disappearance.
Tribune Posted by Ludovic Rato, Chief Technology Officer and Product Officer at Ringover
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